Privacy Policy

 

Why We Need to Collect Information

We require your name, address, email address, credit/debit card number and credit/debit card expiration date to process your order, and to forward your order confirmation. We also request a telephone number so that we may contact you in a more urgent manner if there is a problem with your order. We pass this information on to our shipping couriers or other agents in case they also need to contact you about the processing and shipping of your order.

Security and Safety

We use secure server software to protect the information you give us whenever you place an order or access your order and account information. This software encrypts your information before it is forwarded to us as required under the United Kingdom data protection legislation (the Data Protection Act 1998 as amended or varied from time to time). We do not pass your information on to any other companies.

We safeguard your privacy by limiting access to customer account information to only those who need access to perform their job. We use only full log in and password controls on our registration and sales order systems to further safeguard your customer account information.

Your Customer Records

If you have any questions or are unsure about the customer account information, please contact us at sales@monogrammedlinenshop.com. We would be happy to review your records and update them as needed. You can also review your account information, once you have signed into our website.

We Use Cookies

We do use cookies, but our cookies do not contain your personal customer account information. These cookies are used only to help us determine your user and browser preferences within our own website. If you prefer, you can set your computer to not accept cookies, and you will still be able to use our site.

Your Consent

We offer you the option of selecting whether or not you would like to receive occasional newsletters from us via email. If you do not wish to receive any communications from us, please check the box provided on our registration form. If you no longer wish to receive communications from us, please email us at sales@monogrammedlinenshop.com and we will remove your email address from our records.

By using this website, you signify your consent to our collection of your personal customer account information for use in processing orders, payments, credit reference checking, fraud deterrence and market research. We will post any changes we make to the current privacy policy on our website so that you can stay informed about your rights, and notify us about any changes in your preferences about those rights.