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Shipping & Delivery

Shipping & Delivery

Shipping via UPS is charged at our company’s negotiated rate, which includes insurance and freight, the minimum charge is £8.25 and linked to the weight.  
You will receive a notification for your order showing the shipping costs prior to your card being charged.  Please allow 1 to 2 days shipping time for the UK, longer for export orders. Monogrammed items will be sent within 7 to 14 working days. Orders from clearance section could take up to 14 days. You will be required to sign for the parcel.

If you have selected “Collect in store” you will be called in advance to inform you when the order is ready.

Delivery of Brinkhaus items are dispatched directly from their European warehouse and can therefore take longer to arrive. You can check the status of your delivery by calling 0207 589 4033 and quoting your order number.

Deliveries to Non-EU Countries:

The 20% UK tax, if applicable, (there is no VAT on children’s clothing) will be deducted from the cost of your order.  Shipping via UPS is charged at our company’s negotiated rate, which includes insurance and freight.  The minimum cost is £24.00 and linked to the weight and size of your parcel.  You will receive a notification for your order showing the shipping costs, prior to your card being charged.  You will be required to sign for the parcel. You may also be charged local taxes.