Ordering & Payment

Payment, Pricing & Promotions

We accept American Express, Visa, Visa Debit, Maestro and MasterCard. If you have paid on your debit, credit or charge card you will only be charged at point of ordering. Once the goods have been dispatched to the delivery address, we will email you to confirm dispatch.
All prices are inclusive of VAT (where applicable) at the rate appropriate to the country of receipt, where within the EU, and are correct at the time of entering the information on to the system. The total cost of the order is the price of the products ordered plus the delivery charge.


Credit Card Validation

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorise payment then you will be notified of this immediately at the check-out stage.
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. One of the purposes for which we may disclose your address and postcode details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information it will remain secure.


Verified By Visa and Mastercard SecureCode


Monogrammed Linen Shop is working together with Visa and MasterCard to offer you a safer shopping experience when using your credit card online.
Verified by Visa and MasterCard SecureCode follow the same principles as Chip and Pin, by helping to protect your card against unauthorised use when you shop via the Internet. If your bank or card issuer is part of this scheme, then the Verified by Visa or MasterCard SecureCode page will appear when you have made a purchase with a participating retailer on the Internet.
Please note: If you choose not to use this additional security check during the checkout process, depending on your card issuer, we may not be able to process your order. A different method of payment will be required to complete your purchase.